FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by 10:30 p.m. the night before the day you want your meal. (Example: Monday's lunch must be ordered by Sunday at 10:30 p.m.)

Q: What is the price for each meal?
A: The base price for the appropriate size meal is listed under each meal description.

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 8:00 a.m. the morning of. After the 8:00 a.m. all sales are final.

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, cancellation notification must be received by 8:00 a.m. that morning to receive credit towards a future lunch. 


Q: What are the drink options with the meals?
A: The A la cart section includes drink options available for your school.

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.